Shipping & Delivery
Order Processing
- Estimated processing time: usually 2–3 business days before dispatch.
- Orders placed after 2:00 PM (GMT+8) will be processed starting the next business day.
- Weekends and public holidays may extend processing times.
Delivery Timeframes
- Singapore: Most orders arrive within 3–5 business days after dispatch, but in some cases delivery may take up to 7–10 business days.
- Malaysia (West): Typically 5–10 business days.
- Hong Kong: Typically 4–8 business days.
These are estimated ranges only. Actual delivery times vary depending on product type, stock location, courier performance, customs clearance, weather, or peak demand periods.
Shipping Fees & Free Shipping
Destination | Standard Fee | Free Shipping Threshold |
---|---|---|
Singapore | Local courier rate | Free over US$49 |
Malaysia (West) | Courier rate | Free over US$49 |
Hong Kong | Courier rate | Free over US$49 |
* Threshold unified at US$49. Fees shown are courier charges and may vary by weight/size.
Tracking & Notifications
- You’ll receive a tracking link by email/SMS once your parcel is dispatched.
- Tracking info may take up to 24 hours to update.
Need Help?
- WhatsApp: +1 (240) 466-6665
- Email: help@vetnourish.shop