Shipping & Delivery

Order Processing

  • Estimated processing time: usually 2–3 business days before dispatch.
  • Orders placed after 2:00 PM (GMT+8) will be processed starting the next business day.
  • Weekends and public holidays may extend processing times.

Delivery Timeframes

  • Singapore: Most orders arrive within 3–5 business days after dispatch, but in some cases delivery may take up to 7–10 business days.
  • Malaysia (West): Typically 5–10 business days.
  • Hong Kong: Typically 4–8 business days.

These are estimated ranges only. Actual delivery times vary depending on product type, stock location, courier performance, customs clearance, weather, or peak demand periods.

Shipping Fees & Free Shipping

Destination Standard Fee Free Shipping Threshold
Singapore Local courier rate Free over US$49
Malaysia (West) Courier rate Free over US$49
Hong Kong Courier rate Free over US$49

* Threshold unified at US$49. Fees shown are courier charges and may vary by weight/size.

Tracking & Notifications

  • You’ll receive a tracking link by email/SMS once your parcel is dispatched.
  • Tracking info may take up to 24 hours to update.

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